FAQ

Frequently Asked Questions

?How long does a swap take?

Most swaps complete within 5-30 minutes, depending on the blockchain network congestion. Bitcoin transactions may take longer due to confirmation times.

?What are the fees?

PIXELSWAP charges a small service fee included in the displayed exchange rate. There are no hidden fees. Network fees are also included in the final amount.

?Do I need to register?

No! PIXELSWAP requires no registration, no email, and no KYC verification. Simply enter your wallet address and start swapping.

?What cryptocurrencies are supported?

We support 900+ cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Ripple (XRP), Solana (SOL), Cardano (ADA), and many more.

?Is there a minimum/maximum amount?

Minimum amounts vary by cryptocurrency (usually around $1-2 equivalent). There's no maximum limit for exchanges.

?What if my transaction fails?

In rare cases of failed transactions, funds are automatically refunded to your sending address. Contact support if you experience any issues.

?How do I track my swap?

After creating a swap, you'll receive a transaction ID. Use it on our tracking page or check your transaction directly on the blockchain explorer.

?Is PIXELSWAP safe?

Yes! We use secure protocols and partner with trusted exchange providers. Your funds are never stored on our platform - they go directly to your wallet.

Still have questions?

Our support team is available 24/7

CONTACT SUPPORT